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Last Updated: July 22, 2025

This Privacy Policy outlines how NKY Junk Dads (“we,” “us,” or “our”) collects, uses, stores, and protects personal information provided by individuals who visit our website or contact us to request junk removal services.

By using our website or communicating with us directly, you consent to the practices described in this policy.

1. Scope of This Policy

This policy applies to the NKY Junk Dads website and to any communication you initiate with us for the purpose of requesting an estimate, booking a service, or asking a question related to our offerings. It also covers information collected through messaging platforms, email, or phone calls.

2. Information We Collect

We collect only the personal information necessary to communicate with you, provide estimates, and deliver our junk removal services. This may include:

  • Full name
  • Email address
  • Phone number
  • Physical address (if provided in relation to a job)
  • Description of the service requested
  • Any other information voluntarily shared through messages or phone calls

Our website may also collect non-identifying technical information such as:

  • IP address
  • Browser type
  • Device type
  • General geographic location
  • Pages visited and time spent on the site

This technical data helps us analyze site performance and user behavior to improve our services.

3. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide junk removal estimates
  • Schedule and carry out services
  • Communicate with you about upcoming appointments, service issues, or follow-up questions
  • Improve our services and customer experience
  • Maintain internal records related to completed or pending jobs

We do not use your personal information for marketing purposes unless you explicitly opt in, and we do not sell or share your information with any third-party marketers or advertisers.

4. Data Storage and Security

We take reasonable measures to protect the personal information we collect from unauthorized access, loss, or misuse. Your information is stored securely and only accessible by individuals who need it to provide services.

We do not store your personal information in public databases, nor do we maintain automated marketing lists or CRMs. Any records retained are used solely for operational or legal purposes.

5. Social Media and Messaging Platforms

If you interact with NKY Junk Dads through social media or direct messaging apps, we may collect information you choose to share with us during that interaction. This can include your name, phone number, email address, and details related to your service request.

The type and amount of information we receive depends on your privacy settings and the policies of the platform you use. We use this information only to respond to your request or to follow up on a service inquiry.

You may request that we stop contacting you through these platforms at any time.

6. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to collect anonymous usage data. Cookies are small data files stored on your device that help us understand how visitors interact with our site.

These cookies do not collect personal information but may track general metrics like:

  • Number of visitors
  • Time spent on the site
  • Most visited pages
  • General geographic regions of site traffic

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of the website.

7. Your Rights and Choices

You have the right to:

  • Access any personal data we have about you
  • Request that we correct inaccurate or outdated information
  • Ask us to delete your personal information, unless it is required for ongoing service or legal compliance
  • Withdraw consent to further contact at any time

To make a privacy-related request, please contact us using the information provided below.

8. Children’s Privacy

Our services are not intended for use by children under the age of 18. We do not knowingly collect or store information from individuals under 18 years of age. If we become aware that such information has been provided to us, we will delete it promptly.

9. Changes to This Policy

We may revise this Privacy Policy periodically to reflect updates to our practices or to comply with legal requirements. All changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy from time to time.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

Thomas Smith
NKY Junk Dads
Email: thomas@nkyjunkdads.com